We want you to get the most out of Audiense (formerly SocialBro) and to help you get started we’ve prepared this user guide where you’ll find easy-to-follow, step-by-step tutorials which guide you through how to use Audiense.
The guide covers the basics of Audiense, the interface, the dashboard panels which are available and the typical community management actions you can perform from the community wall. You’ll learn how to use the different monitoring, reports, analytics and engagement tools which are available.
You can access this guide from within the app by clicking the Help icon in the top right of the screen and then clicking User Guide or you can click the green icon to the right of the tool name to open the relevant article in a new tab.
We really hope you find this guide useful but if you don’t see what you’re looking for then please get in touch with your question or comment using the Feedback option of the Help menu.